your account & your post
ProPost, our unique mail management system, gives you secure control over your mail and allows us to offer fixed handling costs forever. Once registered, you can log in to your control panel at any time to view and change your settings, or access real time information about your account.
Add and edit your forwarding address, despatch options and contact details. Order a Demand forwarding or Scan & Send, add User names, change your Password, set SMS Alerts, turn Auto-renew on or off and top up your Postage Fund. All in complete privacy.
See at a glance what mail has been delivered to your mailbox, the balance remaining in your postage fund and your account expiry date, view a Settings History report and a printable 90 Day Statement, itemising every log-in, handling charge, top-up and postage charge.
Although this site is already fully responsive and useable on any smart phone, tablet or computer, we will shortly be releasing a free-to-download ProPost App for Windows, Android and iPhone, giving you instant, one-touch control of your post on the move!
Use your secure controls to control how often we send your letters and parcels; Daily, Weekly, Monthly, or only on Demand. Change your forwarding address in an instant and tell us how you would like your mail delivered, by 1st Class post, Royal Mail signed-for, Special Delivery or by private courier!
Please note: Our mail management system will produce your postage labels with EXACTLY the content and layout that you enter in the 'forwarding address' box, and please be sure to include a recipient name if this is required.
add user names
Every expost mailbox account is able to receive mail in up to five named addressees or 'Users', plus one or more Royal Mail Redirection accounts. You can add more user names at any time through your control panel and, because we have already verified your identity as the Account Holder, no further ID documentation is required.
notifications & alerts
know what's happening, as it happens
Our system will automatically keep you up to date on the state of your account through your control panel information and occasional emails, but you can also request alerts and notifications to be sent by SMS, directly to your mobile.